Privacy Policy
Last Updated: March 2026
1. Introduction
QuotVid ("we", "our", "us") operates the website quotvid.com and the web application at app.quotvid.com. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services. By using QuotVid, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Information you provide directly: - Full name and email address (collected at registration) - Password (stored in hashed form — we never store plain text passwords) - Billing information (processed by Lemon Squeezy — we do not store card details) - Persona preferences (content category, language, video style settings) Information collected automatically: - Usage data (pages visited, features used, videos generated) - Device and browser information - IP address - Session data and authentication tokens
3. How We Use Your Information
We use your information to: - Create and manage your QuotVid account - Generate AI quote videos based on your persona settings - Send transactional emails (account verification, password reset, billing receipts) - Improve our AI models and video generation quality - Respond to support requests - Comply with legal obligations We do not sell your personal data to third parties. We do not use your data for advertising purposes.
4. Third-Party Services
QuotVid uses the following third-party services that may process your data: Lemon Squeezy — Payment processing and subscription management. Resend — Transactional email delivery. Groq — AI language model API used to generate quote content. Railway — Cloud hosting provider where our application and database are hosted.
5. Data Storage & Security
Your data is stored on secure servers hosted by Railway. We implement industry-standard security measures including: - Encrypted connections (HTTPS/TLS) - Hashed password storage (bcrypt) - JWT-based authentication with expiry - Regular security reviews
6. Data Retention
We retain your account data for as long as your account is active. If you delete your account, your personal data is deleted within 30 days, except where retention is required by law. Generated videos stored on our servers are deleted after 90 days. Downloaded videos you have saved locally are yours to keep.
7. Your Rights
Depending on your location, you may have the following rights: - Access: Request a copy of your personal data - Correction: Request correction of inaccurate data - Deletion: Request deletion of your account and data - Portability: Request your data in a portable format - Objection: Object to certain types of data processing To exercise any of these rights, email us at: hello@quotvid.com
8. Cookies
QuotVid uses essential cookies only: - Authentication session cookies (required for login) - Security tokens We do not use advertising cookies or third-party tracking cookies.
9. Children's Privacy
QuotVid is not intended for users under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by displaying a notice in the application. Continued use of QuotVid after changes constitutes acceptance of the updated policy.
11. Contact
For privacy-related questions or to exercise your rights: hello@quotvid.com quotvid.com
12. User-Sourced Video Content
QuotVid allows paid users to provide URLs to third-party video platforms (such as YouTube, TikTok, Instagram, or Vimeo) for use as video backgrounds. By submitting a URL, you represent that: - You have the right to use the referenced video content for your purposes - You have complied with the terms of service of the originating platform - The content does not infringe on any third-party intellectual property rights QuotVid processes and stores a short clip of the referenced video (up to 60 seconds) on Cloudflare R2 solely for the purpose of rendering your background. We do not distribute, resell, or make this content publicly accessible beyond your own generated videos. We do not proactively monitor or review user-submitted video URLs. If you believe content has been submitted in violation of copyright or platform terms, contact us at hello@quotvid.com and we will remove it promptly.